Legal

Terms of Service & Booking Terms

Last updated: August 5, 2026 — DRAFT: have legal counsel review before relying on these terms.

Website estimates

Pricing shown by the estimator on this website is for planning purposes only and does not constitute a binding quote or reservation. Final pricing, dates, shipping, and terms are confirmed in a written agreement following your onboarding call.

Deposits

GLAS™ deployments require a deposit of $1,500 per unit. The deposit is applied in full toward your total contract value and covers initial account setup, white-glove support, and development of your white-labeled brand experience — including custom video backgrounds, custom email templates, custom CTA links, and custom intake surveys.

Cancellation & refunds

Deposits are refundable when written cancellation is received (a) at least seven (7) calendar days before the scheduled delivery date, and (b) before shipping or logistics for your deployment have been booked. Once shipping or logistics have been booked, or when the scheduled delivery date is fewer than seven (7) calendar days away, deposits are non-refundable. Experience-design work completed prior to cancellation may be retained by Spring.

Lead times

Nationwide deployments require a minimum of four (4) weeks' lead time. Shorter lead times are served subject to local inventory availability and are not guaranteed until confirmed in writing by Spring.

Acceptable use

You agree not to misuse the Try GLAS demo or any Spring service, including uploading images of any person without their consent, or unlawful, infringing, or harmful content. Spring may refuse or terminate service for misuse.

Intellectual property

GLAS™, Spring Studio, and related technology are the property of Spring AI, Inc., protected by patent-pending and other intellectual property rights. Content you create in Spring Studio under a paid plan belongs to you per your plan's license terms.

Contact

Questions about these terms: hello@spring.design · Spring AI, Inc., Dallas, Texas.